Privacy Policy
NonStop Customers is the trade name of UNALOGIX, LLC. This policy explains what information we collect on nonstopcustomers.com and its subdomains, how we use it, and the choices you have. Written in plain language on purpose.
1. Who we are
UNALOGIX, LLC, doing business as NonStop Customers (“NonStop Customers,” “we,” “us”), provides lead generation and business growth services to home service companies. You can reach us at:
- Email: hello@nonstopcustomers.com
- Phone: +1 (765) 456-9046
- Mail: UNALOGIX, LLC, 5900 Balcones Dr, Ste 100, Austin, TX 78731
2. Who this site is for
nonstopcustomers.com is a business-to-business website. It is intended for owners and representatives of companies that want to buy qualified customer leads from us. Homeowners who request quotes for home improvement work do so on separate consumer websites we operate, each of which has its own privacy policy. This policy covers only nonstopcustomers.com and the business relationship it supports.
3. Information we collect
Information you give us
When you fill out a form, book a call, sign an agreement, or buy leads, we collect what you enter, which may include:
- Your name, role, and business name
- Phone number and email address
- Service area (ZIP code, state, radius) and the type of work your business does
- How many leads per month your business can handle
- Billing details needed to process payment (card numbers are handled by our payment processor and are not stored by us)
- Anything you tell us on a call or in a message
Information collected automatically
When you visit the site we may collect IP address, browser and device type, pages viewed, referring page, and approximate location derived from your IP address. We use cookies and similar technologies, including the Meta Pixel and standard web analytics, to measure how the site and our advertising perform.
4. How we use information
- To respond to your inquiry and schedule and conduct calls with you
- To determine whether and how we can serve your business and service area
- To set up your account, deliver leads to you, and provide customer support
- To bill you and keep records of purchases
- To send you text messages and emails you have agreed to receive (see Section 5)
- To measure and improve the site and our advertising
- To comply with law, enforce our agreements, and protect our rights
5. Text messaging (SMS) program
We operate the NonStop Customers SMS program. By checking the consent box on one of our forms and providing your mobile number, you agree to receive text messages from NonStop Customers (UNALOGIX, LLC) at that number.
Our forms use two separate checkboxes. One covers transactional and account messages, such as appointment confirmations and reminders, lead delivery notifications, and replies to questions you send us. The other covers marketing and promotional messages, such as offers and updates about our services. You may agree to either, both, or neither. Agreeing to marketing messages is never a condition of purchasing anything from us.
- Message frequency varies by your activity and the options you select.
- Message and data rates may apply.
- Reply STOP at any time to opt out. Reply HELP for help, or contact us using the details in Section 1.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. How we share information
We do not sell your personal information. We share it only in these situations:
- Service providers that help us run the business and act on our instructions, such as our customer relationship management and messaging platform, telephony providers, payment processors, email providers, web hosting, video hosting, and analytics tools. They may process your information only to provide their services to us.
- Legal requirements. When required by law, subpoena, or court order, or to protect the rights, property, or safety of NonStop Customers, our clients, or others.
- Business transfers. If UNALOGIX, LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Text messaging opt-in data and consent are never shared under any of the categories above, as stated in Section 5.
7. Cookies and advertising
We use cookies and pixels to remember your preferences, understand how visitors use the site, and measure the results of our advertising on platforms such as Meta and Google. You can control cookies through your browser settings. Blocking cookies may limit some site features. Advertising platforms have their own privacy controls, which you can manage in your account settings on those platforms.
8. How long we keep information
We keep your information for as long as we have a business relationship with you and for as long as needed afterward to meet legal, tax, accounting, and record keeping requirements, resolve disputes, and enforce our agreements. Records of SMS consent are kept for as long as required by carrier and regulatory rules.
9. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
10. Your choices and rights
- Text messages: reply STOP to any message to opt out.
- Marketing emails: use the unsubscribe link in any email or contact us.
- Access, correction, or deletion: email hello@nonstopcustomers.com and we will respond within a reasonable time. We may need to verify your identity first, and we may keep information we are required to retain.
Depending on where you live, you may have additional rights under state privacy laws, such as the Texas Data Privacy and Security Act or the California Consumer Privacy Act, including the right to know what personal information we hold, request deletion, and not be discriminated against for exercising your rights. We do not sell personal information and do not share it for cross-context behavioral advertising beyond the advertising measurement described in Section 7. To exercise any right, contact us using the details in Section 1.
11. Children
This site is for businesses and is not directed to anyone under 18. We do not knowingly collect information from children. If you believe a child has provided information to us, contact us and we will delete it.
12. Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it was last changed. Continued use of the site after a change means you accept the updated policy.
13. Contact
Questions about this policy or your information: hello@nonstopcustomers.com or +1 (765) 456-9046.